Deliveries

Orders & Deliveries / Pickups

Currently we are only delivering within a 30km radius from our TKK Woodstock branch which is located at 252 Albert rd, Woodstock. Any orders outside of this radius will be charged at an additional delivery rate and can be confirmed with us on mail here. 

Orders received after 12pm will be delivered the following day. We deliver Mon - Sat. Orders placed on Saturday after 12pm will be delivered on the Monday.

Take-Away Deliveries

Currently we are only delivering within a 30km radius from our TKK Woodstock branch which is located at 252 Albert rd, Woodstock. We have 5 pricing options according to distance: R30 = 10km, R50 = 20km, R70 = 30km, Free delivery for orders over R550 and in-store pickup (which we suggest)!

*We are licensed as a speciality deli/grocer and therefore are allowed to accept collections but please use the same precautions when collecting as you would any other store with gloves, masks and social distancing. You will also receive a notification of your order being ready for pickup via WhatsApp.

Take-Away orders received before 12pm will be delivered the same day. Take-Away orders received after 12pm will be delivered the following day unless we communicate that we are able to accommodate you the same day. We deliver Mon - Sat from 12:30pm - 3:30pm.

Free Delivery 

We are offering free delivery to all COVID-19 support workers such as Doctors, Nurses, Police, Social Workers, Elderly over 65 or (those deemed to be on the frontlines of combating the virus). The offer is valid within our 30km radius mentioned above and can be redeemed on payment by entering the coupon code: COVID19

Availability 

Once your order has been received and paid for, we will dispatch items, usually within 24hr. If we are sold out of an item and we cant easily substitute it, we will contact you or refund your purchase. Please note that due to high demand, there may be a delay but we will be in contact with you to advise on your delivery timeframe, so please be patient. 

Veg Delivery

We will do our best to provide items that are of the best quality/grade available. If an item isn't available then we will replace it for another suitable item. Please be aware that some items may not be as pretty as you'd expect them to be, especially without excess and wasteful packaging. 

Safety

Our staff wont be expecting cash payments and will keep a 2m distance from you on delivery to maintain your safety and ours. All items will be double bagged for your peace of mind and all staff will be wearing the necessary protective clothing during all aspects of the process. 

Comments & Virtual High Fives

You can send us your thoughts, comments and virtual high fives on mail here.

 

Thank you for your support. Remember to Glove Up. Mask Up and Chin Up :)

#BeKind #GoVegan #TheKindKitchen